Wwbola Terms & Conditions – Rules & Policies Malaysia Platform

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and wwbola ("Company", "we", "platform"). This document governs your use of the wwbola.biz website and all services, games, promotions, and features provided by wwbola to its users in Malaysia.

By accessing, registering for, or using any part of the wwbola platform, you confirm that you have read, understood, and agreed to comply with all terms contained in this document, including Privacy Policy and Responsible Gaming Policy which forms part of this overall agreement.

Wwbola reserves the right to update or modify these Terms & Conditions at any time. Members will be notified via their registered email or an in-platform notice. Continued use of the platform following such notice constitutes acceptance of the updated terms.

To register and use wwbola's services, you must meet all of the following eligibility requirements:

• Age 18 years and above at the time of registration — wwbola does not permit participation by any underage individual under any circumstances.
• Be a Malaysian citizen or permanent resident physically located within Malaysia while using the platform.
• Not falling under any category of individuals prohibited by Malaysian law from participating in online gambling activities.
• Have never been banned, suspended, or restricted by wwbola for any reason previously.
• Not act as a representative, agent, or intermediary for any third party without the explicit written consent of wwbola.
• Possessing full legal capacity to enter into a binding contract under Malaysian law.

Each individual is only permitted to hold one (1) wwbola account. Holding more than one account ("multiple accounts") is strictly prohibited and may result in the termination of all associated accounts along with the forfeiture of all funds and winnings.

During registration, you are required to provide truthful, accurate, and up-to-date information, including:

• Full name as shown on your MyKad or valid Malaysian passport.
• A valid MyKad number or active passport number.
• An active email address that you own and have full access to.
• An active Malaysian mobile number (country code +60).
• Your exact date of birth for age verification.

You are solely responsible for maintaining the confidentiality of your account login credentials, including your username and password. wwbola will never request your password through any communication channel. All activity that occurs under your account is deemed to have been carried out by you, unless there is clear evidence of a security breach.

If you suspect your account has been accessed by an unauthorised party, please contact the wwbola support team immediately at support@wwbola.biz or via 24/7 Live Chat.

Wwbola accepts deposits from members via approved Malaysian payment methods only. All transactions are processed in Malaysian Ringgit (MYR).

All deposits must come from an account or e-wallet registered in your own name. wwbola reserves the right to reject any deposit from a third party and return the funds to their source.

Wwbola is not responsible for any additional charges or fees imposed by your e-wallet provider or bank in connection with deposit transactions. Please review your payment provider's terms for details on applicable fees.

Wwbola members may withdraw funds from their account subject to the following conditions:

• Minimum withdrawal of RM 50 per transaction.
• The maximum daily withdrawal limit is RM 50,000 for standard accounts and higher for VIP members.
• Withdrawals may only be made to a bank account or e-wallet registered under the same name as the wwbola account.
• Identity verification (KYC) may be required for withdrawals exceeding RM 10,000 within 30 consecutive days.
• Any bonus received must meet the specified wagering requirement before the funds become eligible for withdrawal.

Withdrawal processing times range from 1 to 24 hours depending on the chosen withdrawal method and account verification level. Withdrawals to Malaysian e-wallets such as Touch 'n Go are typically faster than standard bank transfers.

Wwbola reserves the right to delay or decline a withdrawal if suspicious activity is detected, an investigation is ongoing, or if the requested verification documents have not been submitted within the specified timeframe.

Wwbola offers a variety of bonuses and promotions to members from time to time. All bonus offers are subject to specific terms and conditions stated alongside each promotion. The general terms applicable to all wwbola bonuses are as follows:

• Wagering Requirement: Every bonus received must be wagered a specified number of times before any associated winnings can be withdrawn. This requirement varies by bonus type and will be clearly stated in the relevant promotional terms.
• Bonus Validity Period: All bonuses have a set validity period. Any bonus not used within that period will expire automatically with no compensation.
• One Bonus Per Member: Each member is entitled to claim each promotion once only, unless otherwise stated. Attempting to claim the same bonus more than once using different accounts is strictly prohibited.
• Game Exclusions: Some games may be excluded or contribute at a different rate towards bonus wagering requirements. A full list of excluded games is stated in the terms of each promotion.
• Bet Limits While a Bonus is Active: While a bonus is active, the maximum stake per round or bet may be subject to limits. Exceeding these limits may result in the cancellation of the bonus and any associated winnings.

Wwbola offers a wide range of gaming categories including sports (Malaysia Super League football, EPL, badminton, e-sports), table games (blackjack, baccarat), online slots, and lottery. Each gaming category has its own specific rules that all members must follow.

• All games on wwbola use a random number generator (RNG) that has been independently audited by an accredited third-party body. Game fairness is an absolute priority for our platform.
• Game results are final once a round is completed. No appeals against valid game outcomes will be considered unless there is documented evidence of a technical failure.
• In the event of a technical failure during a gaming session, wwbola will endeavour to resolve the situation fairly. Bets that cannot be verified due to a system failure will be credited back to the member's account balance.
• For sports betting, odds offered by wwbola are subject to change until a bet is confirmed. Once confirmed, a bet is locked in at the odds applicable at the time of confirmation.
• Wwbola reserves the right to void or suspend any bet or game suspected of involving fraud, collusion, or a breach of the rules.

As a wwbola member, you agree not to engage in any of the following activities while using the platform:

• Using automation software, bots, scripts, or any technological tools to play, bet, or interact with the platform automatically without genuine manual presence.
• Manipulating or attempting to manipulate any game, betting system, or bonus mechanism through unauthorised means.
• Colluding with other players to gain an unfair advantage in multiplayer games.
• Using your account to process payments on behalf of third parties, acting as a financial intermediary, or facilitating money laundering activities.
• Posting offensive, threatening, harassing, or unlawful content through any communication channel on the platform, including live chat.
• Attempting to gain unauthorised access to the system, data, or another member's account.

A breach of any of the above terms may result in immediate account suspension or termination, withholding of funds, and legal action where appropriate.

Closure by Member: You may close your wwbola account at any time by contacting our customer support team. Prior to closure, any valid account balance (not subject to investigation or restriction) will be returned to you via an approved payment method within 5 to 10 business days.

Closure by wwbola: wwbola reserves the right to close, suspend, or restrict a member's account for the following reasons (non-exhaustive):

• Confirmation that the member is under 18 years of age.
• False or inaccurate registration information.
• Breach of the platform's terms and conditions.
• Activity suspected of involving fraud or money laundering.
• Self-exclusion request by the member.
• Instructions from relevant authorities or regulatory bodies.

In cases of closure due to a breach of terms, wwbola reserves the right to withhold some or all outstanding balances and winnings, subject to the outcome of an internal investigation.

Wwbola provides its services on an "as-is" basis without any express or implied warranties. While we make every effort to keep the platform stable and fully operational, we cannot guarantee that the service will always be uninterrupted, error-free, or continuously available.

Wwbola is not liable for:

• Loss of funds or winnings due to technical disruptions beyond our control, such as internet outages, Malaysian telecommunications network failures, or natural disasters.
• Unfavourable betting or game outcomes for the member, provided the game process was fair and conducted in accordance with the established rules.
• Loss or damage resulting from the use of unsecured devices or internet connections by members.
• Any indirect, consequential, or loss-of-profit damages arising from the use of, or inability to use, the wwbola platform.

Wwbola's maximum liability to any member under any circumstances shall not exceed the total net deposits made by that member in the 30 days preceding the claim.

Wwbola genuinely cares about the well-being of all our members. We believe gambling should be an enjoyable form of entertainment — not a source of financial or emotional stress. To that end, we provide a range of tools and resources to help members play responsibly:

• Deposit Limit: Set daily, weekly, or monthly deposit limits through your account settings to control your spending.
• Loss Limit: Set a loss limit to automatically end your gaming session once the limit is reached.
• Session Time Limits: Limit the amount of time you spend on the platform each day or week.
• Temporary Break: Take a break from the platform for 24 hours, 7 days, 30 days, or another specified duration.
• Self-Exclusion: Request a full exclusion from the platform for a minimum period of 6 months. The exclusion cannot be reversed before the period expires.
• Professional Support: We connect members who need support with local Malaysian problem gambling assistance organisations.

For more information and access to all responsible gaming tools, please visit the Responsible Gaming ours.

Wwbola reserves the right to modify, update, or replace any part of these Terms & Conditions at any time. Changes take effect immediately upon publication on our website. Notice will be given to all active members via email or in-account notification at least 7 days before material changes take effect.

It is your responsibility to review these Terms & Conditions periodically. Continued use of the platform following any amendments constitutes acceptance of the updated terms.

These Terms & Conditions are governed by and construed in accordance with the laws of Malaysia. Any dispute arising from or relating to this document shall be resolved through arbitration or a competent court in Malaysia.

The Malay version of this document is the official version. In the event of any conflict between a translated version and the Malay version, the Malay version shall prevail.

Effective Date: 1 July 2026  |  Version: 4.2  |  Contact: support@wwbola.biz