At wwbola, your privacy is not merely a legal obligation – it is a moral responsibility we take seriously. This document clearly and transparently explains how we collect, store, protect and use your personal information.
Quick Summary: wwbola collects only the information necessary to provide you with a secure service. We do not sell your data. You may request access, correction, or deletion of your data at any time. For enquiries, contact support@wwbola.biz.
Wwbola ("we", "platform", "company") operates in Malaysia and is fully bound by the Personal Data Protection Act 2010 (PDPA) Malaysia. This Privacy Policy explains how we collect, process, store and protect the personal data of all users and members of wwbola.biz.
We understand that your trust is invaluable. Many wwbola members share sensitive information — including MyKad numbers, banking details, and financial transaction records — when registering and using the platform. We take this responsibility very seriously and continually invest in security infrastructure and staff training to keep your data safe at all times.
This Privacy Policy applies to all your interactions with wwbola, including visits to our website, account usage, financial transactions via Malaysian e-wallets and banking, and communications with our support team. By registering or continuing to use the wwbola platform, you agree to the terms set out in this document.
Wwbola only collects data that is strictly necessary for platform operations and legal compliance. The categories of data we collect are as follows:
| Data Category | Type of Information | How It Is Collected |
|---|---|---|
| Personal Identity | Full name, MyKad/Passport number, date of birth, gender | Registration form |
| Contact Information | Email address, Malaysian mobile number (+60), residential address | Registration & Profile Updates |
| Financial Data | E-wallet account numbers (Touch 'n Go, GrabPay, DuitNow), deposit/withdrawal records in MYR | In-Platform Transactions |
| Activity Data | Game history, bets, results, login timestamps | Automatic platform usage |
| Technical Data | IP address, device type, operating system, web browser, cookie data | Automated server logs |
| Communications | Live Chat conversation records, emails, complaints submitted | Customer support interactions |
We do not collect sensitive data such as health information, religious beliefs, political affiliations, or criminal records unless required under Malaysian law for anti-money laundering (AML) compliance purposes.
Wwbola uses your personal data solely for the following purposes, in accordance with the principle of purpose limitation under Malaysia's PDPA:
Important Note: wwbola does not use your data for automated profiling that produces decisions with legal effects on you without human involvement. Every decision affecting your account is subject to manual review by our team.
Wwbola does not sell, rent or trade your personal data to any third party for marketing or commercial purposes. However, under certain limited circumstances, we may share your information with the following parties:
In all of the data-sharing scenarios above, we ensure that only the minimum information required for that specific purpose is shared – nothing more.
Wwbola takes cybersecurity infrastructure seriously to protect the personal data of all our Malaysian members. The layers of protection we have in place include:
⚠ Your Responsibility: While wwbola does everything within its means to protect your data, account security also depends on your own actions. Please use a strong, unique password, enable two-factor authentication, and never share your login credentials with anyone. wwbola will never ask for your password via email or chat.
Wwbola does not retain your personal data for longer than is necessary for the purposes outlined in this policy or as required under Malaysian law. Our data retention policy is as follows:
Once the retention period expires, data is securely deleted using industry-standard erasure methods to ensure it cannot be recovered.
Wwbola uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. Cookies are small text files stored in your web browser when you visit our site.
| Cookie Type | Purpose | Duration |
|---|---|---|
| Maintaining login sessions, account security, and secure transaction processing – the platform cannot function without these cookies. | Session / 30 Days | |
| Remembering your language preference, display settings, and account preferences for a more personalised experience. | 1 year | |
| Collects anonymised usage data to understand how players use the platform and improve it – no personal data is stored. | 2 years |
You can manage or delete cookies through your web browser settings at any time. Please note that deleting essential cookies may affect the functionality and security of your experience on the wwbola platform.
As a wwbola member and data subject under the Malaysia PDPA, you have the following important rights regarding your personal data:
Request a copy of the personal data we hold about you in a readily readable format.
Request the correction of any personal data that is inaccurate, outdated, or incomplete.
Request the deletion of your personal data when it is no longer required for its original collection purpose.
Object to the processing of your data for direct marketing or profiling purposes at any time.
Request your data in a structured format for transfer to another platform (data portability).
Request that wwbola restrict the processing of your data under certain circumstances while an inquiry is pending.
To submit any request relating to the above rights, please send an email to support@wwbola.biz with the subject line "Personal Data Rights Request". wwbola will respond to your request within 30 working days from the date of receipt.
Please Note: Some deletion requests may not be fully fulfilled if the data is still required for Malaysian legal compliance, active dispute resolution, or the enforcement of our valid agreements with you. In such cases, we will provide a detailed explanation of the reasons.
Wwbola does not offer services to individuals under the age of 18. Our platform is not designed for, nor do we knowingly collect personal data from, any individual who has not yet reached the age of 18.
All account registrations require age verification using a valid Malaysian MyKad number or passport. We use an automated verification system to detect and reject registration attempts by underage individuals.
⚠ To Parents & Guardians: If you discover that your child under the age of 18 has registered an account on wwbola, please contact us immediately at support@wwbola.biz. We will delete the account and all associated data immediately upon identity verification, and refund any funds that may have been deposited.
Wwbola has appointed a Data Protection Officer responsible for ensuring full compliance with the Malaysia PDPA and data protection best practices. For any enquiries, complaints or requests relating to privacy and data protection, you may reach us through the following channels:
If you are dissatisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia (JPDP), under the Ministry of Communications and Digital Malaysia.
Effective Date: 1 July 2026 | Version: 3.1 | Official Language: Bahasa Melayu
Data based on wwbola's internal assessments and independent audits, Q1–Q2 2026.
Wwbola is fully committed to protecting your privacy. Register a free account today and enjoy quality entertainment on a platform that genuinely respects your data and privacy.